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Shipping / Return
At TOP TECHNOLOGY CORP we want to ensure that you are happy with your order.
- We encourage you to first contact the manufacturer directly for faster returns.
- All Bulk items are covered for 30 days only.
- Products returned within 20 days of purchase with be refunded minus a 25% restocking fee.
- Any NEW FACTORY SEALED item once opened cannot qualify for an RMA.
- Please check your products upon receipt to make sure it is what you ordered. If it is damaged email us at rma@ttcmiami.com within 3 days to arrange a replacement.
- Merchandise that has been damaged or altered by you can not be returned.
- Shipping charges are non refundable.
- Returns and exchanges may take between 5 and 10 days.
- No merchandise will be accepted without a RMA Number (Return Merchandise Authorization).
- Please fill out the RMA form completely and mail it to us.
- Return shipping instructions are included in the RMA Form.
- This process could take up to 3 days.
- Any returns that we receive that have not been given a RMA number will be refused.
- All RMA's should be sent on the sender's shipping account or packages will not be accepted.
- RMA Numbers are only valid for 7 days, after which the RMA will not be processed.
- The RMA number must be referenced on the shipping label and the RMA form that we have approved must be enclosed in the package.
- Credit can only be given to approved returns that arrive in good condition with a valid RMA number given to you by top technology Corp.
- If the product is defective, you will be given a replacement upon receiving the defective unit. No refunds are given for defective merchandise.
- Credit processing may take up to 30 days to complete.
